Privacy Policy

This Privacy Policy is intended to inform you about how personal information you provide to us, on our Site, or by any other means.

Label Histoire is committed to treating the data you entrust to us in a transparent, confidential and secure manner.

In processing your personal data, Label Histoire recognizes the importance of ensuring the protection and security of your privacy and your personal data, and has established this Privacy Policy in accordance with the strictest criteria for the protection of personal data, as well as any applicable regulations, including Law No. 2018-493 of June 20, 2018 and the General Regulation for the Protection of Data (hereinafter “RGPD”) entered into force on May 25, 2018.

The way in which your personal data is processed and collected is applicable to all users of the Site and / or customers of Label Histoire. We invite you to read the content carefully. If you do not agree with the process put in place by Label Histoire, we ask you not to communicate any personal information about you and to stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.

This Privacy Policy may be amended by Label Histoire at any time without notice, including due to changes in standards. The new section will apply from the date of its posting on the Site. By providing personal information after these changes have been made, you accept the new section.

Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the Data Protection Act of January 6, 1978 amended, Label Histoire informs you of the following points:

ARTICLE 1 – DATA CONTROLLER AND DATA PROTECTION OFFICER

The person responsible for processing personal data collected via https://labelhistoire.fr/ is :

M.J. GEBEL CREATION

SARL with a capital of 7.622 euros

Registered at the Court of Mulhouse under the number 384 137 030

Head office : 17 C rue de Quimper – 68200 Mulhouse

Tel : 03 89 59 13 34

ARTICLE 2 – INFORMATION COLLECTED AND USE OF YOUR PERSONAL DATA

We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed (“data minimization”).

Data of minors can only be provided by an adult. Therefore, we thank you for ensuring that your children do not send us any personal data without your permission.

Your personal data may be collected on different occasions:

  1. When you visit our website

When you browse our Site, information may be stored in, or read from, your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (in particular IP address) makes it possible to follow the volume, the type and the configuration of the traffic using our Site in order to develop its design and layout. The information collected also allows us to improve your customer experience by sending you personalized offers that are relevant to your needs.

  1. When you make a purchase on our website

When you make a purchase on https://labelhistoire.fr/, as part of our buying and selling process, we collect the following personal information:

– First and last name;

– Mailing Address;

– Email address;

– Cell phone number;

– Home phone number.

iii. When you sign up for our newsletter

You have the possibility to subscribe to our newsletter on our Site. To do so, you must register and provide your email address.

By registering, you consent to the processing of the personal data you have provided for the purpose of sending our commercial communications by email and SMS to the email address and telephone number you have provided. Your consent to the processing of your personal data in this context has been given to us in a proactive, free and informed manner.

At the end of each email and/or SMS, you will find a link or other means to unsubscribe at any time. To unsubscribe, you can also write to us at the following email address: contact@labelhistoire.fr, or use the link available at the end of each newsletter.

ARTICLE 3 – PURPOSES OF PROCESSING YOUR PERSONAL DATA

On the basis of your prior consent, your personal data is collected and processed by M. J. GEBEL CREATION for the following purposes

– The processing of your orders including payment, preparation and delivery of your products;

– The management and sending of newsletters and SMS;

– The analysis of your use of our eshop in order to improve its performance and its personalization according to your affinities

– The management of telephone calls and the sending of emails

ARTICLE 4 – RECIPIENTS OF YOUR PERSONAL DATA

Your data are exclusively accessible:

– To people who are part of M. J. GEBEL CREATION and who need to access it as part of their duties;

– To the company Infomaniak Network SA, host of the site https://labelhistoire.fr/, which acts as a subcontractor and in accordance with our instructions for the sole purpose of providing hosting services;

– To the company Ability, the logistic management platform for the store’s stocks and orders.

Your data is stored in the data storage system and databases of our providers. Your data is stored on secure servers protected.

If you make your purchase through a direct payment gateway, in this case Monetico Paiement (CIC) will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. Once your order is finalized, your purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by https://labelhistoire.fr/ and its service providers.

M.J. GEBEL CREATION does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that would have given it an order.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

Keep in mind that some providers may be located or have facilities located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third party provider, your information may be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.

Once you leave https://labelhistoire.fr/ or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

You may be required to leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – RETENTION PERIOD OF PERSONAL DATA

Label Histoire keeps the personal data that users have provided for limited periods and preserving the security of such data.

The data collected for the processing of your orders and / or for the management of your registration for newsletters are kept for a period of three years from their collection or the last contact from you with Mr. J. GEBEL CREATION.

At the end of this period, M. J. GEBEL CREATION will delete your personal data.

ARTICLE 7 – SECURITY OF YOUR PERSONAL DATA

By communicating your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. M. J. GEBEL CREATION employs all technical and organizational security measures to ensure the protection of your personal information, in accordance with the regulations.

However, despite all these precautions, no data transmission over the Internet is entirely secure. Consequently, any communication of your data will be carried out at your own risk and M. J. GEBEL CREATION cannot be held responsible in the event of an intrusion by third parties for whom your information is not intended.

ARTICLE 8 – COOKIES

A cookie is a text file deposited when a user consults the content of a website or an online advertisement. It is completely anonymous and allows us to recognize only the terminal used for navigation. Cookies allow us to collect information about the user’s navigation. We use several types of cookies:

    Strictly necessary: These are the cookies that are essential for the labelhistoire.fr site to be able to perform its basic functions. This includes those that are necessary for registered accounts to authenticate themselves and perform account-related functions.

    Functionality: These cookies are used to store preferences set by individuals, such as account name, language and location.

    Tracking: These are set by trusted third party networks (Matomo Analytics) to track details such as the number of unique visitors, and page views to help improve the user experience.

    You can set your browser to refuse cookies. How do I do this? Depending on the browser you are using, you will need to follow the instructions below:

    – Firefox

    Computers http://mzl.la/1BAQFQq

    iOS http://mzl.la/1mgxeei & http://mzl.la/1MaechM

    Android http://mzl.la/1ApHEKu

    – Chrome

    Computers https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDes ktop&hl=en&oco=1

    iOS https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DiOS&hl=fr &oco=1

    Android https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroi d&hl=en&oco=1

    – Safari

    Computers https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR iOS https://support.apple.com/fr-fr/HT201265

    – Edge

    Computers & Windows 10 Mobile https://privacy.microsoft.com/fr-fr/windows-10-microsoft edge-and-privacy

    – Internet Explorer

    Computers https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete manage-cookies

    ARTICLE 9 – YOUR RIGHTS

    Pursuant to the law n°2018-493 of June 20, 2018 on the protection of personal data and the RGPD, as a data subject, you have certain rights, which can be exercised by sending a letter to LABEL HISTOIRE 9 rue Henriette – 68100 Mulhouse or an email to: contact@labelhistoire.fr. These rights are the following: 

    Right of access and communication of your personal data

    You have the right to obtain from M. J. GEBEL CREATION confirmation as to whether or not your personal data is being processed and, if so, the right to access this personal data. Upon request, M. J. GEBEL CREATION will provide you with a copy of your personal data being processed free of charge. The provision of other requested copies may entail administrative costs.

    Right of portability of your personal data

    You have the right to receive your personal data provided to M. J. GEBEL CREATION in a structured, commonly used and automatically readable format, and the right to transfer this data to another data controller.

    Right to rectify your personal data

    You have the right to ask M. J. GEBEL CREATION to correct your personal data if they are not correct. In the event of data correction, M. J. GEBEL CREATION undertakes to inform each recipient to whom the corrected data has been transmitted.

    Right to the deletion of your personal data – “right to be forgotten

    You have the right to obtain from M. J. GEBEL CREATION, the deletion of your personal data when one of the following reasons applies:

    – Your personal data is no longer necessary for the purposes for which it was collected or processed;

    – You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;

    – You object to the processing by virtue of the right to object and there is no legitimate interest to justify the processing ;

    – In the event that your personal data is processed unlawfully.

    Unless otherwise provided, M. J. GEBEL CREATION is not obliged to delete your personal data insofar as the processing is necessary to fulfil a legal obligation to which M. J. GEBEL CREATION is subject to or for the purpose of declaring, exercising or defending a right in the event of any dispute.

    In the event of the deletion of your personal data, M. J. GEBEL CREATION shall notify each recipient/entity to whom the deleted data has been transmitted, unless such communication proves impossible or involves a disproportionate effort.

    Right to object to the collection and processing of your personal data

    The exercise of this right is only possible in one of the following two situations:

    – When the exercise of this right is based on legitimate reasons; or

    When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

    ARTICLE 10 – VIOLATION OF PERSONAL DATA

    In the event of a violation of your personal data, M. J. GEBEL CREATION undertakes to notify the CNIL under the conditions prescribed by the RGPD.

    If you consider that M. J. GEBEL CREATION is not respecting its obligations with regard to your personal data, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/interne

     

    20 October, 2022 version

    L’entretien de nos produits

    Afin de bien choisir la longueur de nappe qu’il vous faut, il faut idéalement connaître le format et la taille de votre table.
    Ensuite, nous vous conseillons d’ajouter entre 20 et 40 cm de chaque côté de la longueur de votre nappe pour avoir un joli retombé.
    En général, au nombre de couverts correspond une taille de table et donc une taille de nappe.

    On compte plus ou moins un espace de 60 cm pour chaque convive.

    Prenons l’exemple de la table bistrot d’une dimension de 80×120 cm. La table bistrot permet d’attabler 4 convives. 

    Nos nappes sont disponibles en 4 formats :

    • Pour une table de 4 couverts (ronde ou carrée) : nappe 175×175
    • Pour une table de 6 couverts : nappe 175×220
    • Pour une table de 8 couverts : nappe 175×260
    • Pour une table de 10 à 12 couverts : nappe 175×300

    Rappel du naturel : le coton est une fibre végétale naturelle.
    La dimension indiquée est en format final et tient donc compte du rétrécissement naturel s’opérant au 1er lavage.
    Il n’y a donc pas besoin de prendre une marge de sécurité, tout est déjà calculé !

    10%
    d’économie
    sur nos packs ​

    Ayez le bon déclic économique et pratique en un simple clic !

    Optez notre offre KIT, une composition « tout en un », pratique pour ne rien oublier, tout harmoniser ou simplement choyer ceux que vous aimez…

    Choisissez notre offre LOT, le pack jumeaux très utile…

    Start Typing

    Info pratique

    Exemple pour votre commande de tissu à la coupe : pour une longueur souhaitée de 3 mètres, il faut renseigner « 3 unités »

    Le tissu (d’une largeur 180 cm) vous sera livré sur une longueur de 3 mètres en un seul tenant.

    Size guide

    In order to choose the right length of tablecloth, it is necessary to know the size of your table.
    Then, we advise you to add between 20 and 40 cm on each side of the length of your tablecloth to have a nice fall.
    In general, the number of place settings corresponds to a table size and therefore a tablecloth size.

    We count more or less a space of 60 cm for each guest.

    Let’s take the example of the bistro table with a dimension of 80×120 cm. The bistro table can seat 4 guests.  

    Our tablecloths are available in 4 sizes:

    For a 4 place setting table (round or square) : tablecloth 175×175

    For a 6 place setting : tablecloth 175×220

    For an 8 place setting : tablecloth 175×260

    For a table of 10 to 12 place settings : tablecloth 175×300

    Natural reminder: cotton is a natural vegetable fiber.
    The size indicated is in final format and therefore takes into account the natural shrinkage that occurs at the first wash.
    There is no need to take a safety margin, everything is already calculated!

    In duo or solo?
    Opt for the “head to head” table runner, the place mat or the fabric cuts…

    For the tables out of the ordinary…opt for the fabric cuts…

    Delivery and returns

    Delivery

    Your orders are prepared and shipped by our logistics and transport center within 1 to 2 days after the registration of your order. Any order registered before 10am (Paris time) is shipped the same day and any order registered after 10am is shipped the next day.

    You will then be notified by email and/or SMS of the shipment of your order. This notification will contain key tracking information so that you are kept informed of every step in the delivery process. You will be delivered in 2-3 working days after shipment of your order for a delivery in France (depending on the zone), in 3 to 5 days for a delivery in relay points.

    A delivery in 24h to 48h (depending on the zone) can be done by the optional express service.

    For orders with embroidery or personalization, please note an additional delay: orders are embroidered and shipped within 3 days.

    These times are expressed excluding weekends and holidays. Pick up your order in store The Click & Collect of your order in our points of sale (retail stores) is free.

    Delivery costs

    The shipping costs discount is automatically applied at the final stage of the order, just before the payment.

    Delivery in France is free for orders of 110€ or more. Below this amount, the participation to the delivery costs is 6€.

    We also offer an express delivery service in Metropolitan France. The participation in the expenses of delivery in express will be then of 12€ whatever the amount of your order.

    For the departments 2A and 2B (Corsica), the participation in the expenses of delivery is of 12€. The delivery time is 4 to 6 working days after shipment.

    For the DOM TOM, the participation in the expenses of delivery is 20€. The delivery time is 7 to 15 working days after shipment. The delivery will be potentially subject to dock fees. In order to avoid any bad surprise, a personalized estimate will be sent to you within 24 hours after your request before the final stage of the order, just before the payment for adjustment of the participation.

    For the countries of the European Union, the participation to the delivery costs is 12€. The delivery time is 4 to 6 working days after shipping.

    For countries outside the European Union, the contribution to delivery costs is 20€. The delivery time is 7 to 15 working days after shipment. The delivery will be potentially subject to customs fees. In order to avoid any bad surprise, a personalized estimate will be sent to you within 24 hours after your request before the final stage of the order, just before the payment.

    In case of variation of the prices of logistics (including labor, energy consumed in our warehouses, packaging, etc.) and transport (including fuel), our delivery charges may change. In any case, the final amount of participation in the delivery costs is displayed when the order is placed and before the payment stage.

    Return

    You have 30 calendar days to change your mind and get your money back.

    If you are not satisfied with your order, you have 30 days to return your products and get a full refund of your order after deduction of a contribution to the return costs equivalent to half of the contribution to the initial delivery costs with a minimum of 3 €. The refund will be made within 15 calendar days from the effective and controlled receipt of the product. The refund will be applied automatically to the account used for the purchase and/or the payment.

    You made a mistake with the size or the color ? No problem, you have 30 days to return your products and get a full refund of your order after deduction of a contribution to the return costs equivalent to half of the initial delivery cost with a minimum of 3 €. The refund will be made within 15 calendar days from the effective and controlled receipt of the product. The refund will be applied automatically to the account used for the purchase and/or payment. To proceed with a return, the products must not have been washed or used. The products must be returned in their original packaging, in perfect condition, with the label. Otherwise, no refund will be made.

    To proceed with a return, send an email to sav@labelhistoire.fr specifying the order number and the reason for the return. We will propose you, according to your geographical position, the most adapted procedure to realize your return.

    The embroidered products are unique and personalized. They will not be returned or exchanged!

    10%
    savings
    on our packs

    Make the right economical and practical decision in a simple click!

    Choose our bundle offers, an “all in one” offer, practical to forget nothing, to harmonize everything or simply to pamper the ones you love…

    Choose our bundle offer, the very useful twin pack